Azure API Administration offers a single, Azure-native platform to manipulate every little thing from conventional APIs to AI fashions, instruments, and brokers.
As AI strikes into manufacturing, how programs work together is basically altering. Organizations should now handle not simply APIs, however how AI programs function throughout the enterprise.
We’re proud to share that Microsoft has been named Chief within the IDC MarketScape: Worldwide API Administration 2026 Vendor Evaluation (#US52034025, March 2026). We consider this recognition displays our concentrate on serving to organizations securely scale APIs and AI along with the management, visibility, and reliability required for manufacturing.
Constructed on a confirmed basis extending into AI
For greater than a decade, Azure API Administration has served as a trusted management airplane for API governance, safety, and observability at a world scale, supporting over 38,000 prospects, almost 3 million APIs, and greater than 3 trillion API requests every month. That basis is now extending to a brand new class of workloads.
As organizations convey AI into manufacturing, they need to govern a rising mixture of API visitors and AI-driven interactions, every with new governance wants, value dynamics, and reliability necessities. What was as soon as about connecting programs and exposing APIs is now an operational problem at scale. Organizations should repeatedly handle how fashions, instruments, and brokers behave in manufacturing controlling value, implementing insurance policies, and guaranteeing reliability throughout multi-provider AI visitors.
AI gateway capabilities in API Administration construct on this basis, extending API Administration’s confirmed API governance to AI workloads. Right now, greater than 2,000 enterprise prospects are already utilizing these capabilities to securely operationalize AI.
One platform to scale APIs and AI
To satisfy this shift, organizations want an easier mannequin, one platform that brings consistency throughout each APIs and AI.
Azure API Administration offers a single, Azure-native platform to manipulate every little thing from conventional APIs to AI fashions, instruments, and brokers, constructed on a basis confirmed at enterprise scale. This permits organizations to maneuver sooner with AI with out shedding management, visibility, or consistency as they scale. By standardizing how programs join and work together, groups can cut back fragmentation, simplify operations, and create a trusted basis for innovation throughout the enterprise.
This method is already delivering outcomes on a world scale. Heineken makes use of Azure API Administration because the spine of its international API platform, enabling groups to construct and scale digital experiences sooner whereas sustaining a constant, centrally ruled basis. In simply 5 months, Heineken constructed and deployed a worldwide API platform now dealing with 50 million API calls per thirty days, reaching 100% uptime since go-live, and lowering value per API name by as much as 75% by standardized governance and safety at scale.
Governance by design for AI at scale
As AI adoption grows, the problem shifts from constructing fashions to working them reliably in manufacturing. Organizations want a constant strategy to management how AI programs function in manufacturing.
Azure API Administration offers that governance layer, permitting organizations to outline how AI programs entry fashions, instruments, and brokers, whereas implementing safety insurance policies, monitoring utilization, and sustaining management over value and habits throughout environments. This ensures each interplay is safe, observable, and aligned with enterprise and compliance necessities.
This method is already proving important in real-world deployments. Banco Bradesco makes use of Azure API Administration to securely handle AI providers and APIs throughout channels, making use of centralized governance and end-to-end visibility. By standardizing how APIs and AI providers are uncovered and consumed, the financial institution ensures constant safety insurance policies, improves monitoring throughout interactions, and helps high-scale digital banking experiences with robust knowledge safety.
With Microsoft Azure API Administration, we securely handle AI providers and APIs throughout all channels. It’s the spine of our structure scaling with demand whereas sustaining strict governance and knowledge safety.
—Phelipi Dal’Olio, Bridge Supervisor, Banco Bradesco
Turning AI innovation into enterprise impression
With governance in place, organizations can transfer past experimentation and concentrate on delivering actual enterprise worth with AI.
Telefónica Brasil is utilizing Azure OpenAI to boost buyer interactions throughout digital channels. This improves service experiences, accelerates response instances, and permits extra customized engagement at scale.
On the similar time, Entry Group embedded AI immediately into its product portfolio. Utilizing Azure API Administration as the muse of its AI gateway, Entry launched over 50 AI-powered merchandise in a single yr and scaled to 2.2 million customers. The corporate additionally achieved ISO 42001 certification for accountable AI, demonstrating how governance can speed up innovation.
Air India deployed a generative AI assistant at scale. It now handles as much as 40,000 buyer queries per day, has resolved over 13 million conversations, and operates with a 97% success price. This permits the airline to scale buyer assist with out rising agent quantity whereas saving hundreds of thousands yearly.
Azure API Administration helps this shift by offering a constant strategy to expose, safe, and handle the APIs that energy these AI-driven experiences, serving to organizations transfer from remoted innovation to production-ready, enterprise-scale impression.
Increasing the platform for what’s subsequent
As organizations undertake new interplay patterns throughout APIs and AI programs, the platform continues to evolve. Azure API Administration is increasing to assist rising eventualities, together with ruled agent interactions, exposing APIs as reusable instruments for AI programs, and enabling centralized discovery and coverage enforcement throughout environments. This ensures organizations can undertake new capabilities with out introducing fragmentation or shedding management.
As organizations proceed to put money into AI, the power to manipulate how programs and AI work together at scale will turn into a defining functionality. API administration is evolving from connecting programs to enabling managed, trusted interplay throughout the enterprise.
We’re honored to be named a Chief within the 2026 IDC MarketScape for Worldwide API Administration Vendor Evaluation, and we stay dedicated to serving to organizations scale APIs and AI with confidence.
