Cisco Dwell 2025 Amsterdam is almost right here (February 9-14). Cisco Buyer Expertise (CX) has absolutely embraced this 12 months’s theme, Go Past. Our workforce has ready periods, demos, lightning talks, and different thrilling engagements that will help you expertise all that Cisco Buyer Expertise presents at Cisco Dwell 2025. For the reason that occasion is almost upon us, right here’s a fast preview:
CX Classes
On Wednesday, February 12, our Middle Stage session Accelerating Infrastructure Modernisation and Execution Methods for AI offers an insightful dialogue on how prospects can quickly remodel their infrastructure to be well-prepared for the AI period. With many enterprises transitioning from piloting to operationalizing AI, the push to modernize their IT infrastructure to help AI initiatives and different superior applied sciences has accelerated. Be a part of Adele Trombetta, SVP & GM, CX EMEA, Cisco, and Carlos Pereira, Fellow & Chief Architect, Buyer Expertise (CX), Cisco, to listen to how our AI technique, data-driven insights, and experience may also help your transformation journey for AI.
Along with our Middle Stage session, Cisco Buyer Expertise could have 4 product and technique overview periods. These embrace:
- Remodeling Enterprise Infrastructure as Code: The Basis of Unified Enterprise-wide Automation and AIOps (Audio system: Jesse Reed, VP CX Product Administration, Cisco; Michael Kaemper, CTO CX EMEA, Cisco)
- AI-Native SOCs: A Strategic Blueprint for Enterprise Leaders (Audio system: Barry Redden, Director Safety COE CX EMEA, Cisco; Simon Crocker, Buyer Supply Safety Architect, Cisco)
- Expertise Seamless Help: Unlocking Worth with AI-enhanced TAC (Speaker: Chris Dexter, VP, Buyer Expertise, Cisco)
- Speed up Your Associate Lifecycle Follow in Three Steps (Audio system: Michel Gaspard, Director, Enterprise Growth, Cisco; Lucy Godfrey, Director Associate Success, Cisco; JP Paternostre, Director CX Excessive Contact Associate Success EMEA, Cisco)
The Cisco Buyer Expertise sales space will host over three dozen lightning talks all through the week. Catch a number of periods protecting subjects like AI, automation, companies as code, Cisco Lifecycle Companies, safety, Success Tracks, TAC improvements, buyer success, and buyer use circumstances. You should definitely evaluation all our obtainable CX interactions within the Cisco Dwell Session Catalog.
Cisco Buyer Expertise Demos
Within the Cisco Buyer Expertise sales space, you possibly can have deep technical discussions and expertise demos on a number of subjects. Our subject material specialists could have demos that cowl 5 essential subjects: modernizing knowledge facilities for AI, remodeling connectivity and collaboration, simplifying community assurance, bettering agility for service suppliers, and reimagining help with TAC improvements. All demos are centered on driving enterprise outcomes to your group.
As well as, Cisco Buyer Expertise could have demos in a number of areas all through the World of Options and The Hub. Within the Cisco Showcase, we’ll have a Buyer Expertise demo centered on AI-powered help and companies. Within the Sustainability Zone, CX could have a demo on our companies for sustainability. CX may even have two demos within the new AI-Hub at Cisco Dwell the place we’ll characteristic our AI Adoption Journey and Cisco TAC’s use of AI in supporting our prospects. Lastly, CX could have a demo on Infrastructure as code for networks within the Cisco DevNet Zone.
Technical Help Middle – Onsite
The Cisco Buyer Expertise Technical Help Middle (TAC) might be onsite once more this 12 months. Meet with Cisco TAC technical leaders, subject material specialists, and World TAC management, attend a technical options clinic, and make the most of this distinctive alternative to debate your challenges and questions. By mini-sessions, study in regards to the GenAI capabilities in TAC and the AI/ML-powered help assistant, collect fundamental troubleshooting expertise, and achieve insights into environment friendly methods to troubleshoot your Cisco options.
The Final CX AI Sweepstakes
In case you attend the occasion in Amsterdam, you possibly can take part in The Final CX AI Sweepstakes when you discover every part Cisco Buyer Expertise has deliberate for you. You’ll have an opportunity to win an unbelievable AI-inspired prize bundle that includes an AI-assisted private robotic, an AI-assisted drone, an AI-powered birdhouse, Cisco swag, and a subscription to Cisco U. (all value a complete worth of greater than 2700 Euro).
The extra you play, the extra probabilities it’s important to win! Go to our demos, attend the CX Middle Stage session or lightning talks, play our phrase match sport, full a survey, or extra to win. Learn to play and get the complete particulars by visiting the Cisco Buyer Expertise sales space.
The entry deadline is February 13 by 14:30 p.m. native time, with the drawing at 17:30 p.m. that afternoon. You have to be current to win.
AI-Powered Picture Kiosk
When you go to the Cisco Buyer Expertise sales space, cease by our AI-powered picture kiosk and have your image taken. Present the world you’re an AI Guru! You should definitely share your picture on social media for an entry into the Final CX AI Sweepstakes.
Cisco Buyer Expertise Dwell Trivia
On February 10-13, we’re excited to host dwell trivia within the Cisco Buyer Expertise Theater inside our sales space twice per day with rapid-fire questions on know-how based mostly on our Cisco Buyer Expertise demos and periods. That is one other likelihood so that you can win an amazing prize so come by and be a part of the competitors.
Dwell Trivia might be held at 12:45 p.m. and 17:00 p.m. Monday, February 10, by way of Thursday, February 13. You’ll have the chance to take residence a Rumpl Blanket and showcase your data of Cisco Buyer Expertise. In fact, you possibly can attend our demos and periods to study extra about Cisco Buyer Expertise and enhance your possibilities of successful.
Hope you’ll be a part of us for a number of Dwell Trivia periods, and for those who do, right here’s a touch: A important first step for accelerating a corporation’s transformation for AI is to construct an AI integration roadmap by way of a readiness evaluation.
Cisco Buyer Expertise Hero Awards
We rejoice the good issues that you just do together with your know-how funding with our Buyer Hero Awards. These buyer heroes all come from a pool of nominees showcasing the excellence of our buyer base whereas highlighting how CX helped them succeed. After the nomination course of, our judges choose the winners, who might be introduced on stage in our CX sales space theater. It’s a celebration of all of the exhausting work prospects like you might have put in, together with the belief and funding in Cisco.
Now we have a lot invaluable data and thrilling activations to share with you this 12 months at Cisco Dwell Amsterdam. I hope you’re wanting ahead to it. I do know our CX workforce is! You should definitely keep on top of things on all issues Cisco Buyer Expertise at Cisco Dwell by way of our weblog. I’ll hold this particular weblog up to date with key data for you main as much as and through this 12 months’s occasion.
Within the meantime, be at liberty to depart me a remark or a query under, and keep tuned for more information coming your means as we get near the beginning of Cisco Dwell Amsterdam on February 9. See you there!
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