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Subsequent up in our \u201cAsk Drone Lady\u201d collection is about Parrot help. If in case you have a query for Drone Lady,\u00a0contact her right here<\/a>.<\/p>\n Do know any strategy to contact Parrot? I’ve an ANAFI USA<\/a>, and the opposite day I bought a notification of a ahead digital camera malfunction. As a result of the net system doesn’t acknowledge the serial quantity, I can\u2019t get previous that time of getting \u201chelp\u201d from Parrot. I don\u2019t have an issue sending it to a 3rd celebration however this factor was NOT low cost, as . Any options?<\/em><\/p>\n \u2013Steve<\/em><\/p>\n Hello Steve,<\/p>\n Thanks a lot for the sort phrases \u2014 and I hear you loud and clear. The ANAFI USA<\/a> is a severe funding \u2014 and it\u2019s tremendous irritating when one thing goes mistaken, particularly with a mannequin that needs to be dependable sufficient for public security groups and industrial professionals.<\/p>\n You\u2019re not alone in your expertise \u2014 Parrot\u2019s direct help has gotten trickier to navigate in recent times, particularly for particular person customers. Since Parrot pivoted exhausting towards enterprise and authorities prospects, they\u2019ve streamlined their help entry. That\u2019s excellent news for his or her checking account, as evidenced by the newest Parrot Q1 2025 earnings<\/a>, and it\u2019s excellent news when you\u2019re an investor.<\/p>\n But it surely\u2019s dangerous information for solo operators, like your self. It\u2019s left individuals such as you in a troublesome spot if the system doesn\u2019t acknowledge your serial quantity or when you\u2019re not tied to a large-volume account.<\/p>\n