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Parrot is a worldwide chief in skilled drone options, delivering safe, high-performance UAV platforms, payloads, and software program ecosystems trusted by Defence, Public Security, and enterprise organisations worldwide. Our options assist mission-critical operations together with ISR, situational consciousness, inspection, mapping, and tactical response.<\/p>\n
As Parrot continues to develop internationally, we’re in search of a technically robust Applications Coordinator to assist advanced buyer deployments and strategic programmes throughout NORTH AMERICA.<\/p>\n
YOUR ROLE :<\/strong><\/p>\nThe Applications Coordinator performs a essential position on the intersection of buyer success, technical enablement, and programme supply. You’ll assist, handle, and technically allow Parrot\u2019s high-value clients\u2014performing as a trusted advisor all through onboarding, deployment, coaching, and long-term operational use.<\/p>\n
This position is right for a technically adept skilled who understands UAS platforms, sensors, software program workflows, and real-world operational necessities, and who enjoys working intently with finish customers, engineers, and gross sales groups in advanced environments.<\/p>\n
YOUR RESPONSABILITIES :<\/strong><\/p>\nTechnical Buyer & Programme Administration<\/strong><\/p>\n\n- Help and develop strategic buyer relationships throughout North America with a powerful give attention to technical deployment and operational success.<\/li>\n
- Develop a deep understanding of buyer mission profiles, system architectures, workflows, and constraints.<\/li>\n
- Lead technical enterprise critiques, programme updates, and operational readiness periods.<\/li>\n<\/ul>\n
Onboarding, Deployment & Enablement<\/strong><\/p>\n\n- Lead technical onboarding and deployment coordination for brand spanking new UAV methods, payloads, and software program environments.<\/li>\n
- Ship superior coaching overlaying plane operation, mission planning, information seize, post-processing, and system upkeep.<\/li>\n
- Develop region- and use-case-specific success plans aligned to Defence, Regulation Enforcement, Federal Businesses, and enterprise operational wants.<\/li>\n<\/ul>\n
Proactive Technical Help & Challenge Decision<\/strong><\/p>\n\n- Act as a technical escalation level for advanced system, software program, or integration points throughout a number of time zones.<\/li>\n
- Work intently with Gross sales, Aftersales, Buyer Expertise, High quality and Engineering groups to diagnose and resolve points.<\/li>\n
- Analyse account well being, system utilization, operational suggestions, and efficiency information to proactively establish dangers.<\/li>\n<\/ul>\n
Development, Renewals & Answer Growth<\/strong><\/p>\n\n- Establish alternatives for expanded use circumstances, further payloads, software program options, integrations, and companies.<\/li>\n
- Help renewals and expansions by clearly demonstrating operational worth, efficiency enhancements, and ROI.<\/li>\n
- Collaborate with regional Gross sales groups on technical account technique and resolution positioning.<\/li>\n<\/ul>\n
Cross-Useful Collaboration & Technical Management<\/strong><\/p>\n\n- Present structured, technically detailed buyer suggestions to affect product enhancements and roadmap priorities.<\/li>\n
- Help Key Account Managers with technical enter for pipeline qualification, programme execution, and bid\/tender responses.<\/li>\n
- Contribute to the event of technical documentation, deployment guides, coaching supplies, and customer-facing assets.<\/li>\n<\/ul>\n
YOUR PROFILE :<\/strong><\/p>\n\n- Expertise supporting or managing clients throughout North America.<\/li>\n
- Robust technical understanding of UAS platforms, sensors, software program workflows, and built-in {hardware}\/software program methods.<\/li>\n
- Confirmed capacity to translate operational necessities into technical options.<\/li>\n
- Expertise participating technical and non-technical stakeholders, from finish customers to senior management.<\/li>\n
- Snug working throughout time zones in distributed, distant environments.<\/li>\n
- Wonderful written and verbal communication abilities in English; further European languages are a powerful benefit.<\/li>\n
- Willingness to journey throughout North America as required.<\/li>\n
- Arms-on expertise with drones, robotics, IoT, aviation, ISR methods, or mission-critical know-how.<\/li>\n
- Familiarity with Defence, Regulation Enforcement, Federal Businesses or security-focused operational environments.<\/li>\n
- Understanding of UAV laws, airspace compliance, and operational frameworks throughout North America.<\/li>\n
- Expertise supporting integrations, APIs, information workflows, or third-party methods.<\/li>\n<\/ul>\n
WHAT WE OFFER :<\/strong><\/p>\n\n- Alternative to work hands-on with cutting-edge UAV platforms and software program utilized in mission-critical operations.<\/li>\n
- Excessive technical possession throughout worldwide buyer programmes.<\/li>\n
- Collaborative, progressive tradition backed by a globally recognised drone know-how chief.<\/li>\n
- Aggressive compensation and bonus construction.<\/li>\n
- Versatile, remote-first working surroundings throughout the US.<\/li>\n<\/ul>\n
Apply right here<\/a><\/p>\n